Features | Partner Sites | Information | LinkXpress
Sign In

Remote Translator Helps Bridge Language Gap

By HospiMedica International staff writers
Posted on 25 Feb 2014
Image: Chad Solomon, RN, describes the martti system (Photo courtesy of LAN).
Image: Chad Solomon, RN, describes the martti system (Photo courtesy of LAN).
Video remote interpretation (VRI) technology empowers patients who are deaf or with limited English proficiency, while reducing anxiety for providers.

The martti (My Accessible Real-Time Trusted Interpreter) device instantly connects high quality, medically trained interpreters with doctors and patients for round-the-clock via live video conferencing. The units allow patients and providers to actually see and communicate directly with interpreters at the touch of a button, within seconds, via a dedicated Health Insurance Portability and Accountability Act (HIPAA)-compliant high-speed broadband network provided by Language Access Network, (LAN; Columbus, OH, USA), a leader in trusted healthcare communications.

All of the martti devices are on rolling stands, making it possible for one interpreter to stay with patients as they progress to different parts of the hospital. LAN provides the VRI services to hospitals and other medical venues across the United States, using highly trained interpreters for strictly medical interpretations in over 210 languages. The interpreters are located in dedicated call centers throughout the United States, and are available 24 hours a day, 365 days a year. The rapidly growing client base includes over 350 medical facilities nationwide.

“We’re connected to actual people, who are on-call at all times. It’s not just a computer program, but a system that allows face-to-face interaction between the interpreters, patients, and hospital staff,” said Chad Solomon, RN, of Good Shepherd Medical Center (Longview, TX, USA). “This allows the interpreters to actually see the people they’re talking with. That’s important because they can now see facial expression and hand gestures, not just hear words.”

Related Links:

Language Access Network
Good Shepherd Medical Center 

Cincinnati Sub-Zero
Asian Healthcare Show


Surgical Techniques

view channel

Bowel Preparation and Antibiotics Halve Surgical Complication Risk

A new study suggests that a combination of a mechanical bowel preparation (MBP) and oral antibiotics significantly reduces surgical site infection (SSI) and other complications after colorectal surgery. Researchers at New York-Presbyterian Hospital/Columbia University Medical Center (NYP; New York, NY, USA) and Columbia... Read more

Women's Health

view channel

Pregnancy Complications Raise Heart Disease Risk

A new study suggests a high correlation between women who experienced complications during pregnancy and those facing death from heart disease later in life. Researchers at the Public Health Institute (PHI; Oakland, CA, USA; Berkeley, CA) conducted a study involving 14,062 women, examining pregnancy events over five... Read more

Patient Care

view channel
Image: The NIFTY cup (Photo courtesy of PATH).

NIFTY Cup Aids Infants Who Cannot Breastfeed

A novel cup has been designed to facilitate feeding and prevent starvation in infants in developing countries who are unable to breastfeed. The Neonatal Intuitive Feeding TechnologY (NIFTY) cup, developed... Read more

Hospital News

view channel

Roche Opens Diagnostics Training Center in Liverpool Hospital

Roche (Basel, Switzerland) has opened a new diagnostics training laboratory and regional center of excellence at the Royal Liverpool University Hospital (RLUH; United Kingdom). The facility, which is part of Liverpool Clinical Laboratories (United Kingdom), will provide training for more than 1,000 hospital and laboratory... Read more


view channel

Medical and Imaging Technologies Transform Healthcare Sector

An array of sophisticated inventions in medical devices, diagnostics, and imaging from diverse industries will remain at the heart of medical diagnosis and treatment, with the potential to address needs across developed, developing, and emerging countries. The Frost & Sullivan (Frost; London, United Kingdom) Top... Read more
Copyright © 2000-2015 Globetech Media. All rights reserved.