2022 Best in KLAS Report Ranks Top Performing Radiology IT Solutions

Covering more than 1,000 health informatics solutions used across health systems, the report ranks companies across the product categories of radiology on PACS, speech recognition, universal viewers, image exchange software, and vendor neutral archives, based on interviews of clinicians who are the product end-users.

In the PACS product category for large healthcare centers with more than 300,000 studies per year, Sectra PACS was the Best in KLAS product with an overall performance score of 88.5, followed by Fujifilm Synapse (84.4), IBM Watson Health Merge PACS (82.3), Change Healthcare Radiology Solutions (80.5), and GE Healthcare Centricity PACS (58.6). KLAS also ranked six other PACS in this category but lacked information for a head-to-head comparison. These included Infinitt PACS with an overall performance score of 88, followed by Philips Vue PACS (Carestream) (79), Intelerad IntelePACS (mostly imaging centers) (78.8), Agfa HealthCare Enterprise Imaging for Radiology (73.9), Agfa HealthCare IMPAX (73.8), and Philips IntelliSpace PACS (66.2).

Among the small PACS market classified as healthcare organizations with less than 300,000 studies per year, the Best in KLAS product was Sectra PACS with an overall performance score of 92.8, followed by Novarad NovaPACS (87.9), Philips Vue PACS (Carestream) (87.1), Infinitt PACS (85.2), Fujifilm Synapse (81.8), Change Healthcare Radiology Solutions (81.6), IBM Watson Health Merge PACS (78.4), Intelerad IntelePACS (mostly imaging centers) (74.2), and GE Healthcare Centricity PACS (70.9). KLAS also ranked three other PACS in this category but lacked information for a head-to-head comparison. These included PaxeraHealth PaxeraUltima (used as a component) (89.7), Agfa HealthCare Enterprise Imaging for Radiology (78.5), and Philips IntelliSpace (not used as a primary system) (75.4).

Among the radiology speech recognition platforms included in the KLAS review, the highest ranked was 3M MModal Fluency for Imaging at 89, followed by Dolbey Fusion Expert (88.7) and Nuance PowerScribe 360/One (86.9). Among the top medical imaging universal viewers, the highest end user rank was received by Philips Vue Motion (Carestream) (86), followed by Mach7 Technologies eUnity (85.3), IBM Watson Health IBM iConnect Access (85.2), Agfa HealthCare Enterprise Imaging Xero Viewer (83.2), and GE Healthcare Universal Viewer (72.8).

In the category of image exchange software, Intelerad DG Suite (Ambra) ranked best at 92.3, followed by Nuance PowerShare (90.1), IBM Watson iConnect Access image Exchange (76), and LifeImage (65.5). Among vendors of vendor neutral archive (VNA), the Best in KLAS rank went to Fujifilm Synapse VNA (TeraMedica) at 86.3, followed by IBM Watson Health IBM iConnect Enterprise Archive (84.8), Mach7 Technologies Mach7 VNA (80.1), Hyland Acuo (75.2), Agfa HealthCare Enterprise Imaging VNA (74.8), and GE Healthcare Centricity Clinical Archive Solution (73.8).

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